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Shopping
Centres and Supermarkets Liable For Stolen
Vehicles
Following a complaint made almost three years
ago after his vehicle was stolen in the parking
lot of the Hipermás in San Sebastián, the Sala
Primera (First Circuit Court) gave the complaint
reason and set a precedent whereby supermarket
and shopping centres, among other commercial
centres, are liable to pay for the theft of a
vehicle from their parking lot.
The court justices, in their decision, said that
the free parking offered by supermarkets is part
of the attraction of the consumer choosing where
to centre.
"When a retailer provides parking, it is
offering the public the possibility that,
without having to make a purchase, can leave
their vehicle in their lot.. That is to say,
they are obligated to safeguard and replace the
vehicle, as part of their legal responsibility",
said the decision.
The decision is subject to appeal. However, if
the decision is not overturned by an appeal,
shopping centres and supermarkets, will be
responsible for the vehicle left on their
property while the customer is inside shopping,
regardless if a purchase is made or not.
Owners who lose their vehicles or contents
therein while left in the parking lot will be
able to make a claim for their loss and the
posted signs telling customers that the
commercial centre is not responsible for any
theft or damage of the vehicle is not valid.
What the decision means for owners of shopping
centres is that they will be required to beef up
the security of their parking lots to better
deter theft or pay up.
Representatives of WalMart Costa Rica, owners of
the Hipermás chain of stores and the Mas x Menos,
Pali, and Maxibodegas supermarkets, say they
will respect the court decision and will
continue to offer their customers security and
quality service.
The court decision came after a man identified
by his last name Streber, along with his wife
and daughter, visited the San Sebastián Hipermás
on December 21, 2994, and while shopping, found
the surprise of having had their vehicle stolen
when they went to leave.
Streber said in his complaint that neither the
manager of the store, nor the security company,
offered any positive response to the situation,
which prompted the court action.
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