Concentrix Expands Operations in Costa Rica

Concentrix, a SYNNEX Corporation Company inaugurated its new building in San José, Costa Rica - investing upwards of us$4 million. The new facility, located in Pavas in the vicinity of the U.S. Embassy, has capacity for up to 1,200 staff.

Currently, Concentrix Costa Rica employs 250 people who provide pre-sales, technical support and customer service in seven different languages including English, Spanish, Portuguese, French, German, Dutch and Italian. The Company expects to hire 150 additional employees in the next six months.

The official opening took place this morning with guests and dignitaries including the Costa Rican Foreign Trade Minister, Anabel González; the Promotions Director for the Costa Rican Investment Promotion Agency (CINDE), Irving Soto; Senior Vice President and General Manager, Concentrix, Christopher Caldwell; and Concentrix Vice President and General Manager, Costa Rica, Manfred Kissling.

According to Caldwell, "In Costa Rica, we are making an investment to grow our business based on a good mix of skilled talent, infrastructure and business climate. This new facility complements the global value we provide our customers from Asia, the United Kingdom and United States.”

On her behalf, the Foreign Trade Minister, Anabel González, indicated, "Concentrix knows how to leverage Costa Rica´s potential by establishing a significant operation in our country. We are pleased to witness how the Company has increased its number of employees, generated high quality jobs and promoted better living conditions in such a short time.”

A Global Services Platform
Concentrix Costa Rica adds to the other 20 locations the company has in Asia, Latin America, the United Kingdom and United States.

These locations serve more than 130 leading companies (many of which are Fortune 500 and S&P 500) that partner with Concentrix to help them acquire, support, retain and renew their customer relationships.

"Concentrix is a success story that validates the quality of the services that companies obtain from Costa Rica. It has been able to provide a wide variety of services in multiple languages, making Costa Rica a central location for the Company’s global customer base,” explained Irving Soto, CINDE´s Promotions Director.
Continuous Growth

Manfred Kissling, Concentrix Vice President and General Manager, Costa Rica stated, "Our new facility provides bus and metropolitan train stops next to our building and also provides excellent employee access. The new building provides ideal conditions for our staff.”

Concentrix is currently recruiting people with a good aptitude to provide technical support and fluency in Spanish, French or English. The Company provides training and competitive wages and benefits. Interested candidates may send their resumes to [email protected].