I have found that here, in CR, it is extremely difficult to function within the framework as the framework and bureaucratic culture is setup in such a way that the end client is usually unable to climb the chain of command in order to have his rights respected even though there may be laws there to protect him in the first place.
Most Ticos with whom i have discussed this, including lawyers, believe that you cannot circumnavigate the obstacles in the system without bribing or otherwise cheating and that is, in my view, a significant part of the problem.
Lastly, the sheer cost of a complex bureaucracy is onerous and probably the most important issue facing workable solutions.
Costa Rica has an excellent sociopolitical perspective from the top and while we seem to only hear the cynics (much nicer words than they deserve), there is a genuine care and effort to bring social justice while trying not to be heavy handed.
What we need to do is promote good ideas and support the efforts of those who do.